Frequently Asked Questions
Maintenance
Your apartment home will have a full maintenance inspection to ensure all items are ready for your move-in. |
Yes, we have 24-hour maintenance available. |
You can log into your resident portal online and enter a service request. |
A service request would need to be submitted to inform our maintenance team an issue needs to be addressed in your apartment home. |
You do not have to be home when service is performed in your apartment home. |
During business hours a resident can request to use our master key with an ID provided. A locksmith would need to be contacted after hours. |
Amenities
Indoor/outdoor fitness center, resort style pool with jumboscreen, bark park, pet spa, green spaces/courtyard, bike racks, storage units, resident lounge, package lockers, indoor mail center, conference room, 18 private workspaces for resident use, fire pits, grilling stations and private/fenced yards in select units. |
10:00am to 10:00pm |
Yes, we will have covered, reserved, and open parking onsite. |
$400 non-refundable pet fee per pet with two pets maximum. |
No, however, residents will complete a pet profile and have their animal approved per our third-party pet screening company. |
Yes, and it also includes a pet spa. |
Refrigerator, microwave, stove, dishwasher, washing machine and dryer. |
All packages will be delivered to our package lockers and all residents will have 24-hour access. |
Treadmills, ellipticals, stairmaster, virtual training spin bike, free weights, selectorized strength machines, rower, aire bike, outdoor fitness rig, and yoga equipment. |
Admin
Appointments are not required. |
Our leasing office is open Monday - Friday 10:00am - 6:00pm, Saturday 10:00am - 5:00pm and Sundays 1:00pm - 5:00pm. |
Please visit our website at www.thevirginiaseguin.com. |
Checks, money orders, certified funds or online payments. |
This is completed through your resident portal, you would set-up your account on auto pay or manually pay once a month. |
Valet trash - $30, pest control - $5.00, amenity fee - $50, and bulk internet - $75 monthly. |
Yes you are required to provide renter's insurance. |
Residents are responsible for all utilities. |
Yes, and we encourage our residents to do so. |
A new security deposit will need to be paid. |
60-day notice to vacate and reletting fee of 85% of one month's rent. |
Location
Texes Lutheran University and IH-10 highway. |
Navarro ISD. |
Starbucks and Dutch Bros are 1.3 miles away off highway 123 south. |
Directions
From IH-10 take exit 609 toward Austin Street / TX 123, and turn to head north on Austin Street. Continue straight one for one mile, and the Virginia will be on your right. |
Austin Street / TX 123. |
Didn't find an answer?
Our team is always ready to answer your questions.